Guruvaan Refund Policy » GuruVaan

Refund Policy

GuruVaan works as a paid web based coaching administration, and installments made by clients are dependent upon the help plans chose. By drawing in with our administration, you consent to pay the related expenses for the picked course and approve the organization to charge you in like manner in view of your chose installment technique. Clients are expected to agree with the picked plan and settle any extra duties collected to get to the course or plan. Different installment choices, for example, Mastercards, check cards, EMI installments, wallet installments, online bank moves, PayPal, GooglePay, PhonePe, Paytm, and different techniques are accessible for client comfort. Kindly be prompted that installment entryway activities are overseen by outsider substances and are not exclusively influenced quite a bit by. Clients are limited by the terms recorded on the stage.

Installments made through Master cards, check cards, MasterCard, net banking, online bank moves, and different means are handled by means of an installment passage. Clients and their responsible banks administer the settled upon terms and strategies. The organization will not be considered responsible for any occurrences of conditional extortion. Discounts are restricted to the sum paid by the Client for administrations, with premium relevant to EMI exchanges in consistence with banking guidelines.

GuruVaan doesn’t offer discounts once clients acknowledge the agreements, starting the enlistment interaction and class assignment. The inception interaction might include correspondence by means of calls and messages to accumulate input and approve essential data for administration initiation. The organization maintains whatever authority is needed to change administration charges singularly whenever, with quick impact upon any adjustments. Class affirmation happens post-demo meetings or upon client fulfillment with mentors and administrations. Missed classes because of educator inaccessibility or comparative reasons will be rescheduled instantly at a commonly helpful time.

Cutthroat test planning courses like Feline, Entryway, UGC NET, UPSC, K12 courses, and so on, incorporate one demo class. Discounts are not material in the event that an understudy goes to two classes (counting the preliminary class). Rather than discounts, any leftover sum can be adapted to different endless supply of subtleties, receipts, and enrollment numbers through email. For requests in regards to the discount or abrogation strategy, clients can reach us through our site at Www.Guruvaan.in

Cancellation Policy:

If a request has been put, we compassionately encourage that retractions are not doable because of the booking of spaces under the enlisted understudy’s name. Nonetheless, should there be a shift in perspective, we are satisfied to offer the adaptability to change costs to oblige extra courses of interest. GuruVaan invests wholeheartedly in offering a different exhibit of courses, permitting people to in like manner select and change costs. For any further requests or help, we heartily urge you to connect with us through email at info@guruvaan.in in utilizing the email address and telephone number gave during enlistment, or on the other hand, you might reach us by telephone at +91-7900530062

Terms and conditions :

Rescheduling of Classes:

The Supplier will oblige class rescheduling demands made no less than 24 hours ahead of time. Inability to give earlier notification will bring about the class being considered finished. Likewise on the off chance that the booked class doesn’t begin in somewhere around 10 minutes of the planned time it ought to be educated to the facilitator right away, any other way, it will be thought of as finished.

Demo Class and Teacher Assignment:

The demo class’ coach will be the ordinary class instructor. On the off chance that the Understudy is disappointed with the demo class, the Supplier will sort out for an alternate instructor.

Class Schedule:

Upon enrollment, Understudies will get the Class Timetable or Time Table, which will be available on the Understudy’s dashboard.

Refund Policy:

No refunds will be provided for discontinuation once the Student selects a teacher and commences classes.

Contact Information:

The Student and the teacher are prohibited from sharing contact information.

Tutor replacement:

If a student is dissatisfied with the quality of teaching provided by a tutor, we offer the option to replace the current tutor with an alternative one. Please note the following conditions regarding tutor replacement:

We aim to ensure a high standard of teaching and learning experience for all our students and will strive to address any concerns promptly through our tutor replacement policy.

Communication:

For any kind of official communication regarding any issues/suggestions/feedback please use support@guruvaan.in. No other mode of communication will be considered as valid.

Payment Terms:

For partial payments exceeding 25,000/-, 70% of the total fee is due at enrollment, with the remaining balance payable after 3 classes.

Next Session Fee:

The fee for the next session is due when only 4 classes remain in the current session.

Refund Policy Acknowledgment:

By enrolling, the Student agrees to all terms and conditions and acknowledges that no refunds will be offered under any circumstances.

Class Timings and Attendance:

The Student must adhere to scheduled class timings. Missed classes due to absence will not be rescheduled or refunded.

Technical Requirements:

The Student must have access to a stable internet connection and necessary learning materials for classes. We conduct our classes on our own dashboard, for failing to join the class due to slow network connectivity the company won’t take responsibility.

Code of Conduct:

Students and parents are expected to behave respectfully and professionally during online sessions. Any form of disruptive behavior or misuse of the online platform may result in the termination of services without any kind of compensation.

Tutor's Right to Reschedule:

The tutor reserves the right to cancel or reschedule a class in case of unforeseen circumstances, with advance notice whenever possible.

Technical Issue Reporting:

The Student is responsible for notifying the coordinator about any technical issues or difficulties faced during online classes. Students inform to Gruvaan at Info@Guruvaan.in

Class Validity:

Upon enrollment for a specific number of classes, the student is required to complete the designated number of classes within the stipulated time frame. Failure to complete the classes within the specified period will result in their expiration. To resume the classes, the student must re-enroll for the program.

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